# Haven > Your photos, videos and files, kept private. A vault for iPhone, iPad and Android. What you put in it stays on your device, and if you back it up to Haven Cloud, it’s end-to-end encrypted. ## Key facts - Platforms: iPhone, iPad and Android apps; Haven on the web at https://havenvault.app/app (sign in, view, upload and download your Haven Cloud files). - Price: free with ads (up to two folders). Haven Pro removes ads, unlocks every feature and includes Haven Cloud storage. - No account needed for the vault; sign in (Apple, Google or an email link) only for Haven Cloud. - Haven Cloud is end-to-end encrypted: each file is encrypted on the device with its own key (AES-256-GCM); names, folders, dates and thumbnails are encrypted too. Haven cannot read stored files. - Storage: encrypted files on Backblaze B2 (United States); server and encrypted index on Google Cloud (Belgium, EU). - No analytics; crash reports only (no files, names or account). The free version shows non-personalized Google ads. - Made by KRL Apps, Lithuania. Contact: support@havenvault.app. ## Features - **A private vault**: Photos, videos and files you add live in Haven’s own storage, encrypted by iOS or Android. They don’t appear in Photos, your gallery or the Files app unless you export them. Import from your library or from Files, take photos straight into Haven, and keep it all in folders. After an import, Haven can remove the originals from your photo library if you want it to. - **Hidden**: A second space inside Haven that locks again as soon as you leave the app. With Pro’s Stealth Mode, nothing in Haven shows it exists; your secret word, typed in Search, brings it back. - **App Lock**: Haven opens with Face ID, Touch ID, your fingerprint or your device passcode. Pro adds a Haven passcode, separate from your phone’s, on its own or together with Face ID. - **Decoy passcode**: A second passcode that opens a separate, ordinary-looking vault with its own folders. Nothing in it shows what’s in your real Haven, and it never syncs. - **Break-in alerts**: Every wrong Haven passcode is noted, and the front camera quietly takes a photo of whoever typed it. You’ll see it the next time you unlock. The photos stay in Haven. - **Wi-Fi & USB Transfer**: Move files between Haven and a computer: in any browser on the same Wi-Fi, or in Finder over a cable (iPhone). Nothing goes over the internet. - **Backups**: Save your vault as one encrypted file, locked with a password you choose, and keep it wherever you like. It restores on any iPhone, iPad or Android phone. ## Haven Cloud Haven Cloud backs up your vault and keeps it in sync on your iPhone, iPad and Android devices. Each file is encrypted on your device with its own key, so the copy we store can only be opened by your devices. - On your phone: Encrypted here with AES-256-GCM, using keys that stay on your devices. - In Haven Cloud: All we store. Names, folders, dates and thumbnails are encrypted too. - On your other devices: Opened there, with the same key. ## Haven Cloud plans - 50 GB: $2.49/month or $16.99/year (planned web price; buying on the web is coming soon) - 200 GB: $3.99/month or $37.99/year (planned web price; buying on the web is coming soon) - 1 TB: $15.99/month or $169.99/year (planned web price; buying on the web is coming soon) - 2 TB: $31.99/month or $339.99/year (planned web price; buying on the web is coming soon) ## FAQ ### Can you see my files? No. What’s in Haven stays on your device unless you back it up or transfer it. In Haven Cloud, files are encrypted before they’re uploaded, with keys we don’t have. The one exception is Recover with Haven: while it’s turned on, our server can give your key back at the end of a recovery that you start, confirm by email and wait 7 days for. ### Do I need an account? No. Haven works without one. You sign in, with Apple, Google or an email link, only to use Haven Cloud. ### How is Haven Cloud encrypted? Each file is encrypted on your device with its own random key, using AES-256-GCM, before it’s uploaded. Names, folders, dates and thumbnails are encrypted too. The keys stay on your devices, so what we store is data we can’t read. ### Where are my files stored? On your device. If you use Haven Cloud, the encrypted copies are stored with Backblaze B2 in the United States, and Haven Cloud’s server and encrypted index run on Google Cloud in Belgium (EU). None of them can read your files. ### Is Haven free? Yes. The free version is a full vault with ads and up to two folders. Haven Pro removes the ads and unlocks every feature, and its plans come with 50 GB to 2 TB of Haven Cloud storage. ### What happens if I lose my phone? Whatever was only on that phone is lost with it, so keep a backup. With Haven Cloud, sign in on the new phone and open your backup with another device, your recovery key or one of the optional ways above. A backup file restores with its password. ### Can I switch between iPhone and Android? Yes. Haven Cloud works on both: on the new phone, scan the code with your old one or enter your recovery key. Backup files open on either. ### Does Haven track me? No. Haven has no analytics: it doesn’t record what you do in the app. If Haven crashes, it sends a crash report (the error, the app version and the phone model, never your files, names or account) so the bug can be fixed. The free version shows Google ads, and Haven asks Google for non-personalized ads only. Haven Pro turns them off. The Privacy Policy has the details. ### How do I cancel a subscription? In your App Store or Google Play subscription settings. Deleting the app doesn’t cancel it. When a plan ends, your files stay in Haven Cloud for 30 days, so you can download them, and are then deleted. Files on your devices are never touched. ### How do I delete my Haven Cloud account? In Haven, go to Settings → Haven Cloud → Delete Account. Your cloud files, your index and your account are deleted right away. Download anything that’s only in the cloud first; files on your device stay. ### Is there a web version? Yes. Sign in at havenvault.app/app with the same account as in the app. Your files are decrypted in your browser, never on our servers. Buying plans on the web is coming soon. ## Links - [Home](https://havenvault.app/): features, Haven Cloud, Pro, pricing and FAQ, in 12 languages (https://havenvault.app/de, /fr, /es, /it, /ja, /ko, /lt, /pt-br, /ru, /tr, /zh-hans) - [Haven on the web](https://havenvault.app/app): the web app - [Privacy Policy](https://havenvault.app/privacy) - [Terms of Use](https://havenvault.app/terms) - [Delete your account](https://havenvault.app/delete-account)